Why was my Mostbet bonus not credited?
If your Mostbet bonus is not showing, it usually means one of the bonus conditions was not met or there is a short delay.
Try these steps:
- Check the promo rules:
- Open “Promotions” on the Mostbet site/app.
- Read the terms: minimum deposit, promo code, time limit, game type (sports or casino), etc.
- Confirm your deposit:
- Go to “History” or “Cashier” and see if the deposit is successful and credited in BDT.
- See if you used a promo code:
- If the bonus needs a code, make sure you entered it correctly before depositing.
- Check bonus section:
- Go to “Bonuses” or “My promotions” to see if the bonus is pending or active.
- Contact support:
- Use live chat or email, send your account ID, time, amount of deposit, and screenshot.
Tip: Always activate or enter the bonus offer before confirming your deposit.